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CBP – Leadership

CBP – Leadership

This course is recommended for candidates who wish to improve their leadership skills.

Course Description

This module will introduce you to the requirements of leaders and assist you in developing the skills and characteristics needed for effective leadership. The leadership module covers all of the essentials of today’s leaders. This is a hands-on and interactive module that uses real life scenarios to develop practical leadership skills.

Duration

12 hours. Training times can be arranged according to your date and times requirements, delivered on-site at your premises. Training times can be arranged in more manageable sessions of 6 hours over 2 days.

Prerequisites

This course is designed for the student who has little or no experience.

Course Content

INTRODUCTION TO EFFECTIVE LEADERSHIP

  • What is leadership?
  • The definition of a leader
  • The definition of a follower
  • Characteristics – features that distinguish effective leaders
  • Skill – a developing talent or ability
  • Developing a vision
  • Developing a mission
  • Working towards achieving goals
  • Building a cohesive team
  • Identifying and meeting team needs
  • Set standards for measuring team performance
  • Accountability
  • Motivate
  • Everyone can be a leader
  • Circumstances shape leaders
  • Leaders embrace responsibility
  • Clear goals
  • Training
  • Followers
  • Leadership vs. Managing

CHOOSING THE APPROPRIATE LEADERSHIP STYLE

  • The transitionary nature of leadership
  • Leadership styles
  • Relational support
  • Function support
  • Telling – high functional, low functional
  • Selling – high functional, low functional
  • Participating – low functional, high functional
  • Delegating – low functional, high functional
  • The follower
  • Committed novice – low capability, high motivation
  • Committed expert – high motivation – high capability
  • Uncommitted novice –low capability- low motivation
  • Uncommitted expert –high motivation – low capability
  • Situational leadership

DEVELOPING A VISION AND A MISSION

  • Direction and destination
  • Passion
  • What are values?
  • Vision quest
  • Mission statement
  • Develop a mission plan
  • Effectively communication vision as a leader

EFFECTIVE DECISION MAKING

  • Problem identification & analysis
  • Recommending problem resolution guidelines
  • Problem resolution
  • Establishing decision making criteria
  • Rating criteria
  • Risk analysis
  • Cost factors- what are the costs of implementing the decision?
  • Problem resolution
  • Implementing your decision

TEAM MOTIVATING FOR LEADERS

  • Team building
  • Missions, goals, objectives
  • Team member selection
  • Motivation
  • Accountability
  • Ownership
  • Acceptance
  • Authority
  • Team selections
  • Team communication
  • Motivating teams
  • Relevancy
  • Autonomy
  • Security
  • Belonging

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