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logo_ilearn
  • ABOUT US
  • ACCREDITED LEARNING
    • Instructor-led Skills Programmes
      • – Business Administration
      • – Contact Centre
      • – Entrepreneurship
      • – Information Technology
      • – Management
      • – Sales
    • Online Skills Programmes
      • – Microsoft Excel – Beginners
      • – Microsoft Excel – Intermediate
      • – Microsoft Excel – Advanced
    • Recognition of Prior Learning
    • Learnerships
      • – Business Administration
      • – Contact Centre
      • – Information Technology
      • – Management
      • – Marketing
      • – New Venture Creation
      • – Project Management
      • – Wholesale & Retail
      • – Training and Development
      • – Project Management
      • – Insurance
  • DIGITAL LEARNING
    • Learning Experience Platform
    • Learning Management System
    • Digital Learning Content
    • Custom Course Development
    • MyMastery
  • SHORT COURSES
    • Business Etiquette
    • Developing Positive Assertiveness
    • IT Technical Courses
    • Risk Taking
    • Business Communications Skills
      • – Business Communication
      • – Business Writing Skills
      • – Email Management
      • – Interpersonal Skills
      • Conflict Management Courses
        • – Conflict Management
        • – Emotional Intelligence
        • – Managing Anger Methods
      • Project Management Courses
        • – Project Management Fundamentals
      • Leadership Skills
        • – Goals and Goal Setting
        • – Leadership
        • – Leading Through Change
        • – Leadership Skills for Women: Achieving Impact as a Manager
        • – Meeting Skills for Leaders
        • – Plan Your Work
        • – Professionalism in the Office
    • Microsoft Office
      • – Microsoft Access
      • – Microsoft Excel
      • – Microsoft Outlook
      • – Microsoft Project
      • – Microsoft Publisher
      • – Microsoft Visio
      • – Microsoft Word
    • Sales and Marketing Courses
      • – Customer Service
      • – Negotiation skills
    • – Preventing Violence In The Workplace
    • – Project Management
    • – Women in Leadership
    • – Working in Teams
    • Management Courses
      • – Motivating Employees
      • – Stress Management
      • – Time Management
      • – Managing Anger Methods
      • – Business Management
      • – Dynamic Decision Making
      • – Managing your Teams in a Remote or Virtual Environment
      • – Performance Management
      • – Secrets to Management Success
      • – Microsoft PowerPoint
      • Money Management Courses
        • – WealthyMe
        • – WealthyCouples
      • – Sales
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skills development
Qualification Overview Duration Delivery Method Who Should Attend Prerequisites Qualification Modules Learning Outcomes The Secret To Success
Qualification Overview
Qualification Overview

Duration
Duration

This qualification is run over 12 months and includes, on average, 3 days of classroom (instructor-led) training each month.

Delivery Method
Delivery Method

Training will take place using the tried-and-tested benefits of instructor-led learning.

For large groups (10 or more), training times can be arranged according to your date and time requirements, delivered on-site at your premises or through a host company. 

Alternatively, individual learners can join an open group by clicking on the Enquire/Register Now button. 

Who Should Attend
Who Should Attend

This qualification is geared towards individuals interested or involved in an organisation’s administrative function (including non-commercial organisations such as clubs and charitable organisations) who have relevant experience but no formal qualifications. It also provides opportunities for people to move up the value chain.

Prerequisites
Prerequisites

To ensure that you align your learners to the appropriate qualifications, we have built in a thorough pre-assessment process. Entry requirements for this course include:

  • Communication at NQF Level 2
  • Mathematical Literacy at NQF Level 2
Qualification Modules
Qualification Modules

LP 1: The Business Environment (15 credits)
(14357, 7785, 7796)

LP 2: Business Communication (13 credits)
(9960, 8968)

LP 3: Business Reception (11 credits)
(13928, 13930, 7790)

LP 4: Business Writing Skills (10 credits)
(8969, 8970)

LP 5: Numeracy Skills (11 credits)
(9010, 9012, 9013)

LP 6: Financial Administration (11 credits)
(7456, 11241)

LP 7: PC Skills (10 credits)
(7567, 7570)

LP 9: Meeting administration (7 credits)
(13929, 13934)

LP 10: Business Administration (12 credits)
(13937, 13931, 13933, 7706);

LP 11: Business Research (9 credits)
(13935, 7573)

Learning Outcomes
Learning Outcomes
  • Gather and report information
  • Plan, monitor and control an information system
  • Maintain booking systems
  • Participate in meetings, and process documents and communications related thereto
  • Utilise technology to produce information
  • Plan and conduct basic research in an office environment
  • Coordinate meetings, minor events and travel arrangements
  • Set personal goals
  • Function in a team and overall business environment
  • Demonstrate an understanding of employment relations
The Secret To Success
The Secret To Success

A Learnership is an extremely complex  and often challenging project that requires:

Learner engagement, retention and completion is dependent on a number of key factors:

Choosing the right Learnership
Sourcing the right learners
Designing the right plan
Providing the right support
Enquire Now
Learnership Qualifications

Business Administration

NC - Business Administration Services NQF 3

FETC - Business Administration Services NQF 4

OC - Office Administration NQF 5

OC - Office Supervisor NQF 5

Business Management

NC - Management NQF 3

FETC - General Management NQF 4

NC - General Management NQF 5

NC - Customer Management NQF 5

Contact Centre

OC - Contact Center Manager NQF 5

 

Information Technology

NC - End User Computing NQF 3

FETC - Technical Support NQF 4

FETC - Systems Development Level 4

OC - Cloud Administrator NQF 4

OC - Internet-of-Things Developer NQF 4

OC - Data Science Practitioner NQF 5

NC - Systems Support NQF 5

Insurance

OC - Long-Term Insurance Advisor NQF 5

 

Marketing

OC - Marketing Coordinator NQF 5

New Venture Creation

NC - New Venture Creation NQF 2

FETC - New Venture Creation NQF 4

Project Management

OC - Project Management NQF 5

Training and Development

OC - Training and Development Practitioner NQF 5

Wholesale & Retail

OC - Store Person NQF 2

OC - Sales Assistant (Retail Sales Advisor) NQF 3

OC - Dispatching & Receiving Clerk NQF 3

OC - Retail Supervisor NQF 4

OC - Supply Chain Practitioner NQF 5

OC - Retail Store Manager NQF 6

 

 

Case Study

LEARNERSHIP BENEFITS

Learnership_benefits_2

RELATED QUALIFICATIONS

NC: Generic Management: Customer Management NQF 5

NC: Generic Management: Customer Management NQF 5

NC: Business Administration Services NQF 3

NC: Business Administration
Services NQF 3

FETC: Business Administration Services NQF 4

FETC: Business Administration
Services NQF 4

NC: Generic Management: General Management NQF 5

NC: Generic Management:
General Management NQF 5

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