AI, Data & The Rise of Skills-Based Learning: What HR Needs to Know in 2025

The workplace learning landscape is changing faster than ever. According to the Donald Taylor L&D Global Sentiment Survey 2025, AI, data-driven decision-making, and skills-based learning are shaping the future of workforce development.

What does this mean for HR professionals in South Africa? How can companies align with global L&D trends while addressing local workforce challenges?

For the complete survey results, download the official GSS Report 2025

Key Insights

AI in L&D is More Than Just a Trend

AI has become the top priority in workplace learning for the second consecutive year. It is transforming training personalisation, automation, and skills gap analysis.

But this isn’t just hype. AI is transforming the way organisations approach learning by enabling:

  • Smart content curation tailored to learners’ needs

  • Automated administrative tasks to free up L&D teams

  • Personalised learning journeys that drive higher engagement

  • Real-time insights into learner behaviour and skills gaps

Data-Driven Decision Making Remains Essential

The top five global L&D priorities all have one thing in common: they rely on data.
Data isn’t just a reporting tool anymore — it’s a strategic asset. L&D teams are using learning analytics to:

  • Track learner engagement and completion rates

  • Measure knowledge retention and performance improvements

  • Demonstrate the ROI of training programs to the business

  • Identify patterns that inform future learning needs

Human Resources Data Analytics

Skills-Based Learning is Here to Stay

Reskilling, upskilling, and skills-based talent management are among the top priorities.

As job roles evolve, so must the way we prepare people for them. The global shift is toward skills-based talent management, where capabilities — not just credentials — guide hiring, development, and mobility. This focus is especially relevant for South African businesses navigating QCTO reforms and rising youth unemployment.

Organisations that invest in reskilling and upskilling today are future-proofing their workforce for tomorrow.

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