ACCREDITED SKILLS PROGRAMME
Customer Care
Overview
This programme is intended to enhance the provision of entry level service. Learners will be able to work effectively with others in the pursuit of solutions for customer complaints. They will also be able to communicate effectively with all customers and other stakeholders in the resolution of customer complaints
Accredited Skills Programmes |
Computer Programming Principles and Fundamentals
Computer Systems and the Use of Computer Technology in Business
Computer Technology Principles
Computer Technology Principles and Support
Configure, Operate and Administer Server Computer and Peripherals
Data Communication and Networking Support
Design a LAN for Developmental Office and Enterprise Development
Network, Concepts, Architecture and Standards
Work Effectively as a Team Member within a Developmental Project Environment