ACCREDITED SKILLS PROGRAMME
Frontline Reception Etiquette

Overview
Overview
This programme will allow learners to be able to use the telephone effectively. This includes individual use, as well as the relaying of messages for others. Through this programme, learners will be well positioned to extend their learning and practice into other areas of the business environment, or to strive towards professional standards and practice at higher levels.
Duration
Who Should Attend
Prerequisites
Unit Standards
Accredited Skills Programmes |