Our Contact Centre Learnerships are structured, work-based learning programmes that are directly related to a career in a Contact Centre and usually take place over one year, leading to a nationally recognised qualification.
A hosted Learnership is a partnership between two companies, whereby one company (the sponsor) funds the Learnership programme, and the other company (the host) provides the workplace facility and dedicated mentors to assist and guide learners.
THE SECRET TO SUCCESS
A Learnership is an extremely complex and often challenging project that requires:
Learner engagement, retention and completion is dependent on a number of key factors: