Quality Assurer

Duration

1 Year

Delivery Method

Face-To-Face / Hybrid Training

Who Should Attend

• People looking to start a career in quality assurance, particularly in sectors like manufacturing, healthcare, software, or education.
• QA officers, specialists, or technicians who want to enhance their skills and knowledge of quality assurance systems, audits, and regulatory requirements.
• Those involved in ensuring the quality of training delivery, assessments, and learner outcomes.
• Managers or Supervisors responsible for maintaining quality standards.

Prerequisites

NQF Level 4 with Communication
Or
Occupational Certificate: Quality Controller, NQF Level 4

Qualification Modules

Quality Management and Quality Management Systems
Quality Management and the 4th Industrial Revolution
Process Management
Fundamental Management Principles
Managing QA Department or Business Unit
Risk Profiling
Internal and External Stakeholders
Implement and Maintain QA Processes
Conduct Quality Assurance
Manage Documentation and Records
Improve QA Effectiveness and Efficiency
Introduce New Products/Services
Analyse Data for Improvements
Manage Staff and Team Performance
Apply Business Ethics and Accountability
Conduct Internal Audits
Conduct QA at Various Process Stages
Maintain Effective Work Teams

Course Objectives

• Coordinate the implementation of quality assurance processes and activities to enhance an organisation's efficiency and profitability.
• Coordinate quality assurance functions to support operations and implement improvements.

The Secret To Success

A Learnership is an extremely complex  and often challenging project that requires:

Learner engagement, retention and completion is dependent on a number of key factors: