In order to communicate well with others, it is essential to know ourselves and our motives, priorities and values. This course is for people who wish to understand themselves better and master the skills for highly effective communication with managers and staff members, in order to maintain rewarding relationships with others.
The five modules in this course are:
The 3 pillars of interpersonal excellence – learn to use these pillars in your professional relationships
Developing an interpersonal communication strategy – define your objectives to improve your level of influence
Knowing yourself better to communicate better – reflect on your attitudes, values and personal qualities
3 routes to good communication – improve your listening skills, openness and non-verbal acuity
3 essential levers for building a winning co-operation – understand the importance of co-operation and learn tools for building co-operative interactions