Most managers are required to evaluate the performance of their staff members on a regular basis. This could take the form of an informal discussion or, especially in medium to large organisations, it can be a more formal performance review. This course will help managers who are involved in objective-setting and performance review interviews to ensure that the process takes place constructively and that the aims of the interview are achieved.
The five modules in this course are:
Preparing the annual performance review – understand how to prepare the review, encourage constructive dialogue and maintain the progress of the interview
Evaluating and strategically aligning objectives – learn to set staff members objectives that are aligned with corporate strategy, use tools to evaluate whether the objectives have been met and deal with disagreement
Developing and maintaining skills – evaluate skills and learn to create individual and collective development plans using the skills identified
The role of ethics and integrity in assessment – learn to detect the managerial risks associated with appraisal, analyse and prevent stress and practise ethical management in the appraisal meeting
Dealing with annual reviews’ difficult situations – identify and manage difficult situations in interviews