You will understand the importance of the greatest business asset—knowledge—and the aspects of how to manage it well.
This course is intended for senior managers, managers, and supervisors in any type of company.
There are no prerequisites for this course.
Lesson 1: Basics of Knowledge Management
Topic 1A: Knowledge Management: Why Now?
Topic 1B: Examine the Knowledge Pyramid
Topic 1C: Identify the Classes of Knowledge
Lesson 2: Knowledge Management and Organizational Learning
Topic 2A: Examine the Knowledge Management Process
Topic 2B: Examine the RICE Model
Topic 2C: Build a Knowledge Culture
Lesson 3: Implementing Knowledge Management
Topic 3A: Implement Knowledge Management Initiatives
Topic 3B: Institute Best Practices
Upon successful completion of this course, students will be able to:
- Examine the basics of knowledge management.
- Examine how knowledge management aids organizational learning.
- Identify how to implement knowledge management.