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BUSINESS SKILLS SHORT COURSES

Dynamic Decision Making

Certified Business Professional (CBP)

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Course Overview Duration Who Should Attend Prerequisites Course Content The Secret To Success
Course Overview
Course Overview

Successful completion of this course will increase your knowledge and ability to:

  • Access your decision making style.
  • Define clear parameters of your decision.
  • Collect relevant information and generate creative alternatives.
  • Hone your intuition and incorporate it as you make decisions.
  • Define consequences and payoffs.
  • Analyze risks and define your level of risk tolerance.
  • Avoid common mistakes and psychological traps in the decision making process.
  • Correlate the appropriate strategy with the specific decision.
  • Describe the dynamics of group decision making.
  • Develop clear guidelines on communicating your decisions.
  • Design an action plan to evaluate the results of decisions. Tailor your decision making style to be situationally appropriate.
Duration
Duration

6 Hours. Training times can be arranged according to your date and times requirements, delivered virtually or on-site at your premises.

Who Should Attend
Who Should Attend

This course is recommended for human resources, business leaders, senior executives, managers, supervisors, and front-line workers.

Prerequisites
Prerequisites

This course is designed for the student who has little or no experience.

Course Content
Course Content

1. Assessing Your Decision Making Style

  • Objectives
  • Assessing your decision making style
  • Decision making process and potential traps
  • Choosing how to make decisions
  • Interpreting results
  • Making business decisions

2. Framing the Decision

  • Objectives
  • Identifying what you want to accomplish
  • Writing a problem statement
  • Using the components of decision frames
  • Establishing objectives
  • Examining the case study

3. Gathering Information

  • Objectives
  • Better information means better decisions
  • Intuition in decision making process
  • Examining solutions and options
  • Passive decision making
  • Imaginative alternatives
  • Examining the case study

4. Analyzing the Information

  • Objectives
  • Analyzing consequences
  • Using a consequence table
  • Determining tradeoffs
  • Determining risk tolerance
  • Slippery slope syndrome
  • Examining the case study

5. Why Bad Decisions Happen

  • Objectives
  • Avoiding common mistakes
  • Avoiding mind snares
  • Acknowledge pivot points
  • Stress and decision making
  • Learning to lean on experts
  • Examining the case study

6. Making the Decision

  • Objectives
  • Deciding how to decide
  • The meta decision
  • Democratic decision-making techniques
  • Using the consensus decision making
  • Collective participative decision making
  • Using the autocrat decision making
  • Avoiding bad decision making styles
  • Communicating the decision
  • Communicating with intent
  • Examining the case study

7. Auditing the Results of Decision Making

  • Objectives
  • Reviewing the decision
  • Carrying out a decision review
  • Examining the case study
The Secret To Success
The Secret to Success

Short courses are an easy and effective way to upskill your people. This enables them to apply their new knowledge in your workplace immediately.

Knowing the learning and development needs
Choosing the right content and level
Matching a trainer to your company culture
Obtaining feedback at relevant intervals
Register Now
Short Courses

Business Skills

Developing Positive Assertiveness

CBP - Business Etiquette

CBP - Conflict Management

CBP - Dynamic Decision Making

Emotional Intelligence

Interpersonal Skills

Time Management

Telephone Courtesy and Customer Services

Communications

Business Communication

Business Writing Skills

English Grammar for Business

Presentation Skills

Leadership

CBP - Leadership

CBP - Leading Through Change

Management

CBP – Business Management

CBP – Motivating Employees To Be Their Best

CBP – Secrets to Management Success

Performance Management

Finance for Non-financial Managers

Managing your Teams in a Remote or Virtual Environment

Microsoft Office

Word 2016 - Beginner

Word 2016 - Intermediate

Word 2016 - Advanced

Excel 2016 - Beginner

Excel 2016 - Intermediate

Excel 2016 - Advanced

PowerPoint 2016 - Beginner

PowerPoint 2016 - Intermediate

Outlook 2016 - Beginner

Outlook 2016 - Intermediate

Access 2016 - Beginner

Access 2016 - Intermediate

Access 2016 - Advanced

Publisher 2016

Visio 2016 - Beginner

Visio 2016 - Intermediate

Project 2016 - Beginner

Project 2016 - Intermediate

Project Management

CBP - Project Management

Project Management Fundamentals

Project 2016 - Beginner

Project 2016 - Intermediate

Sales and Marketing

Customer Service

Negotiation skills

Sales

SHORT COURSE BENEFITS

Short Course benefits

OTHER BUSINESS SKILLS COURSES

Business Etiquette

Conflict Management

Developing Positive Assertiveness

Emotional Intelligence

About Us

iLearn is a national learning solutions company that works together with forward-thinking companies to grow their people and their business. We specialise in digital and accredited learning programmes that create continuous and purposeful learning environments within organisations.

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