BUSINESS SKILLS SHORT COURSES
Telephone Courtesy and Customer Service

Course Overview
Course Overview
We all depend on phones every day, and we each have different phone communication styles. But few people realize how essential proper telephone techniques are to business. The fact is telephone skills are critical to quality customer service. Through this self-paced book, you will learn how to represent your company and satisfy the needs of customers through effective telephone usage.
Duration
Who Should Attend
Prerequisites
Course Content
The Secret To Success
Short Courses |
SHORT COURSE BENEFITS


