Performance Management

Course Overview

During this course you will explore basic performance management techniques. You will identify methods of developing talent, harnessing the engagement of team members, and offering training and coaching to individual team members through performance management strategies. You will develop and implement performance standards, conduct performance appraisal conversations, and give appropriate feedback and coaching to individuals for their edification and the benefit of the team, department, and company.

Upon successful completion of this course, students will be able to:

• Plan ways of effectively harnessing engagement with the individuals on your team. You will identify methods of becoming a manager of choice within your workplace by establishing your reputation as a manager who invests time, energy, and effort in the team members and in committing to performance-management strategies on the job.
• Plan strategies for aligning the performance management goals for the individuals on your team with the established needs of your business. You will work with your team members to optimize their behavior in order to yield better results for the company, collaborate with team members to establish performance goals, ensure those goals are in alignment with business needs, discuss performance appraisals with your team members, and deliver coaching and feedback as necessary.
• Learn strategies for creating performance and development plans for individuals. You will create creative, instructive development plans for team members seeking career growth and strategic development plans to help team members who are seriously struggling to meet their job requirements.

Duration

6 hours. Training times can be arranged in more manageable sessions of 3 hours over 2 days.

Delivery Method

Training times can be arranged according to your date and times requirements, delivered virtually or on-site at your premises by one of our professional facilitators.

Who Should Attend

This course is intended for a wide range of first-time managers. New managers want to be able to step forward and assume their new responsibilities with confidence. You want to be able to lead the individuals on your team effectively by conducting ongoing performance appraisals; delivering helpful and instructive feedback, training, and coaching; and designing and implementing performance standards. You also want to develop talent within your team by employing effective performance-management strategies on the job. This course will give new managers essential performance-management skills.

Prerequisites

There are no prerequisites for this course. Taking the Coaching Essentials course is recommended.

Course Content

1. Becoming The Manager of Choice

• Develop talent
• Harness engagement
• Onboard new team members

2. Using Performance Management Skills to Improve Performance

• Identify individual performance goals
• Discuss a performance appraisal
• Use effective interviewing skills
• Provide appropriate feedback and coaching

3. Creating Performance and Development Plans

• Initiate the performance plan
• Create an improvement plan for performance problems
• Create a development plan for career growth

The Secret to Success

Short courses are an easy and effective way to upskill your people. This enables them to apply their new knowledge in your workplace immediately.