Manage Administration And Negotiate An Agreement

Duration

This programme is run over 2 days.

Delivery Method

Training times can be arranged according to your date and times requirements, delivered virtually or on-site at your premises by one of our professional facilitators.

Who Should Attend

This programme is intended for Entrepreneurs/Managers of small businesses and Junior Managers of business units in larger organisations. The aim is to equip the candidates with negotiating skills and the ability to correctly process payments to suppliers, employees and vendors as well as managing and co-ordinating all promotional activities related to sales.

Prerequisites

Learners should be competent in Communication and Mathematical Literacy at NQF Level 3 or equivalent.

Unit Standards

Manage general administration NQF4 (4 credits) (114805)

Learning outcomes:

• Process payments.
• Co-ordinate and monitor promotional activities.
• Control and deal with confidential information and documents.
• Implement control measures with individuals.

Negotiate an agreement or deal in an authentic work situation NQF4 (5 credits) (13948)

Learning outcomes:

• Explain the need for negotiation skills in business.
• Explain the steps in the negotiation process.
• Apply the steps in the negotiation process to an authentic work situation.
• Explain strategies that could be used in negotiation.