Microsoft Outlook

Duration

This programme is run over 1 day.

Delivery Method

Training times can be arranged according to your date and times requirements, delivered virtually or on-site at your premises by one of our professional facilitators.

Who should attend

This programme is intended for people who need to use electronic mail to send and receive messages either as a user of computers or as basic knowledge for a career needing this competency.

Prerequisites

The learner must be competent in Mathematical Literacy and Communication NQF Level 1.

Unit Standards

Enhance, Edit and Organize Electronic Messages Using a Graphical User Interface (GUI)-Based Messaging Application NQF 2 (2 credits)
(116935)

Learning outcomes:

• Explain legal, ethical and organizational issues in relation to the use of Email.
• Manage Email messages.
• Use the address book facilities of an electronic mail application.

Use Electronic Mail to Send and Receive Messages NQF 2 (2 credits)
(116945)

Learning outcomes:

• Understand the concepts and terms of electronic messaging.
• Create and send an Email message.
• Receive and respond to Emails.
• Print an Email message.
• Work with multiple Email messages.
• Adjust settings to customize the view and preferences of the Email application.

Apply Electronic Messaging and Calendar Application NQF 2 (2 credits)
(258897)

Learning outcomes:

• Understand the concepts and terms of electronic messaging.
• Customise email settings.
• Apply security settings to messages.
• Creating and Using contacts.
• Creating and using appointment/events.