MICROSOFT OFFICE SHORT COURSES
Outlook 2016 - Beginner

Duration
6 Hours. Training times can be arranged in more manageable sessions of 3 hours over 2 days.
Delivery Method
Training times can be arranged according to your date and times requirements, delivered virtually or on-site at your premises by one of our professional facilitators. Alternatively, you can join a virtual public course by clicking on the Register Now button.
Who Should Attend
This course is intended for people who have a basic understanding of Microsoft® Windows® and need to know how to use Outlook as an email client to manage their email communications, calendar appointments, contact information, and other communication tasks. In addition to creating and sending email, this course will introduce you to organizing your mail, working with attachments, formatting message text, scheduling meetings, and responding to meeting invitations.
Prerequisites
To ensure your success in this course you should have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, and manage files and folders is recommended. You can obtain this level of skill and knowledge by taking either one of the following Logical Operations courses, or any similar course in general Microsoft Windows skills:
- Using Microsoft® Windows® 10
- Microsoft® Windows® 10: Transition from Windows® 7
Course Content
1. Getting Started with Outlook 2016
- Navigate the Outlook interface
- Work with messages
- Access Outlook Help
2. Formatting Messages
- Add message recipients
- Check spelling and grammar
- Format message content
3. Working with Attachments and Illustrations
- Attach files and items
- Add illustrations to messages
- Manage automatic message content
4. Customising Message Options
- Customise reading options
- Track messages
- Recall and resend messages
5. Organising Messages
- Mark messages
- Organise messages using folders
6. Managing Your Contacts
- Create and edit contacts
- View and print contacts
7. Working with the Calendar
- View the calendar
- Create appointments
- Schedule meetings
- Print the calendar
8. Working with Tasks and Notes
- Create tasks
- Create notes
Appendix A: Microsoft Office Outlook 2016 Exam 77-731
Appendix B: Microsoft Office Outlook 2016 Common Keyboard Shortcuts
The Secret to Success
Short courses are an easy and effective way to upskill your people. This enables them to apply their new knowledge in your workplace immediately.

| Knowing the learning and development needs |
| Choosing the right content and level |
| Matching a trainer to your company culture |
| Obtaining feedback at relevant intervals |
| Short Courses |
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