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MICROSOFT OFFICE SHORT COURSES

Outlook 2016 - Beginner

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Course Overview Duration Who Should Attend Prerequisites Course Content The Secret To Success
Course Overview
Course Overview

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information among employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the messages and meeting invitations sent among employees.

In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.

This course is the first in a series of two Microsoft® Office Outlook® 2016 courses. It will provide you with the basic skills you need to start using Outlook 2016 to manage your email communications, contact information, calendar events, tasks, and notes.

You can also use this course to prepare for the Microsoft Office Specialist (MOS) Certification exams for Microsoft Outlook 2016.

Duration
Duration

6 Hours. Training times can be arranged according to your date and times requirements, delivered on-site at your premises. Training times can be arranged in more manageable sessions of 3 hours over 2 days.

Who Should Attend
Who Should Attend

This course is intended for people who have a basic understanding of Microsoft® Windows® and need to know how to use Outlook as an email client to manage their email communications, calendar appointments, contact information, and other communication tasks. In addition to creating and sending email, this course will introduce you to organizing your mail, working with attachments, formatting message text, scheduling meetings, and responding to meeting invitations.

Prerequisites
Prerequisites

To ensure your success in this course you should have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, and manage files and folders is recommended. You can obtain this level of skill and knowledge by taking either one of the following Logical Operations courses, or any similar course in general Microsoft Windows skills:

  • Using Microsoft® Windows® 10
  • Microsoft® Windows® 10: Transition from Windows® 7
Course Content
Course Content

1. Getting Started with Outlook 2016

  • Navigate the Outlook interface
  • Work with messages
  • Access Outlook Help

2. Formatting Messages

  • Add message recipients
  • Check spelling and grammar
  • Format message content

3. Working with Attachments and Illustrations

  • Attach files and items
  • Add illustrations to messages
  • Manage automatic message content

4. Customising Message Options

  • Customise reading options
  • Track messages
  • Recall and resend messages

5. Organising Messages

  • Mark messages
  • Organise messages using folders

6. Managing Your Contacts

  • Create and edit contacts
  • View and print contacts

7. Working with the Calendar

  • View the calendar
  • Create appointments
  • Schedule meetings
  • Print the calendar

8. Working with Tasks and Notes

  • Create tasks
  • Create notes

Appendix A: Microsoft Office Outlook 2016 Exam 77-731

Appendix B: Microsoft Office Outlook 2016 Common Keyboard Shortcuts

The Secret To Success
The Secret to Success

Short courses are an easy and effective way to upskill your people. This enables them to apply their new knowledge in your workplace immediately.

Knowing the learning and development needs
Choosing the right content and level
Matching a trainer to your company culture
Obtaining feedback at relevant intervals
Enquire Now
Short Courses

Business Skills

Developing Positive Assertiveness

CBP - Business Etiquette

CBP - Conflict Management

CBP - Dynamic Decision Making

Emotional Intelligence

Interpersonal Skills

Time Management

Telephone Courtesy and Customer Services

Communications

Business Communication

Business Writing Skills

English Grammar for Business

Presentation Skills

Leadership

CBP - Leadership

CBP - Leading Through Change

Management

CBP – Business Management

CBP – Motivating Employees To Be Their Best

CBP – Secrets to Management Success

Performance Management

Finance for Non-financial Managers

Managing your Teams in a Remote or Virtual Environment

Microsoft Office

Word 2016 - Beginner

Word 2016 - Intermediate

Word 2016 - Advanced

Excel 2016 - Beginner

Excel 2016 - Intermediate

Excel 2016 - Advanced

PowerPoint 2016 - Beginner

PowerPoint 2016 - Intermediate

Outlook 2016 - Beginner

Outlook 2016 - Intermediate

Access 2016 - Beginner

Access 2016 - Intermediate

Access 2016 - Advanced

Publisher 2016

Visio 2016 - Beginner

Visio 2016 - Intermediate

Project 2016 - Beginner

Project 2016 - Intermediate

Project Management

CBP - Project Management

Project Management Fundamentals

Project 2016 - Beginner

Project 2016 - Intermediate

Sales and Marketing

Customer Service

Negotiation skills

Sales

SHORT COURSE BENEFITS

Short Course benefits

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