Managing Anger Methods

Duration

6 Hours.

Delivery Method

Training times can be arranged according to your date and times requirements, delivered virtually or on-site at your premises by one of our professional facilitators. Alternatively, you can join a virtual public course by clicking on the Register Now button.

Who Should Attend

The course is recommended for candidates who wish to learn how to manage
their anger as well as the anger of others.

Prerequisites

This course is designed for the student who has little or no experience.

Course Content

Section 1: What Is Anger?

Understanding Why We Feel Anger and the Wide Range of Emotions That Are the Result of Being Angry

• How Does Anger Work?
• Thoughts That Fuel Anger
• How Do You Cope With Your Anger?
• Changing Coping Techniques

Section 2: The Way You Feel

Assessing Why You Get Angry, When You Get Angry and Your Own Personal Way of
Handling Anger

• What Provokes You?
• When To Be Angry
• Your Body and Anger

Section 3: Using Anger to Improve Your Life

Know When Your Anger Is Valid and How to Make It Work for You

• Anger: Pain or Gain?
• Just or Unjust?
• Anger and Your Communication Style

Section 4: Protecting Your Most Priceless Possession

Keeping Your Anger Under Control and Preventing That Spark from Turning into an
Escalation

• Tips for Handling Criticism
• Relaxation
• Getting Back in Control

Section 5: Letting Go of the Past

Identify Past Anger That Still Affects You Today and Don't Repeat Behavior That Is
Self-Defeating

• Identifying Unresolved Anger from the Past
• Experiencing Anger from Expectations
• Be Good to Yourself

Section 6: Listen to Other People's Anger

In Order to Improve Relationships, We Must Recognize Another's Anger and Respond in a Helping Manner

• Coping With Angry People
• Styles of Communication
• Your Family Relationships
• 20 Additional Behaviors That Create Relationship Anger
• Teaching Your Child to Manage Anger
• Anger and Your Working Relationships

Section 7: Review

• Integrating What You've Learned

The Secret to Success

Short courses are an easy and effective way to upskill your people. This enables them to apply their new knowledge in your workplace immediately.

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