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iLearn

iLearn

Accredited Learning Solutions Provider

  • ABOUT US
  • ACCREDITED LEARNING
    • Instructor-led Skills Programmes
      • – Business Administration
      • – Contact Centre
      • – Entrepreneurship
      • – Information Technology
      • – Management
      • – Sales
    • Online Skills Programmes
      • – Microsoft Excel – Beginners
      • – Microsoft Excel – Intermediate
      • – Microsoft Excel – Advanced
    • Recognition of Prior Learning
    • Learnerships
      • – Business Administration
      • – Contact Centre
      • – Information Technology
      • – Management
      • – Marketing
      • – New Venture Creation
      • – Project Management
      • – Wholesale & Retail
      • – Training and Development
      • – Project Management
      • – Insurance
    • QCTO HUB
    • ESD
  • DIGITAL LEARNING
    • Learning Experience Platform
    • Learning Management System
    • Digital Learning Content
    • Custom Course Development
    • MyMastery
  • SHORT COURSES
    • Business Communications Skills
      • – Business Communication
      • – Business Writing Skills
      • – Email Management
      • – Interpersonal Skills
    • Conflict Management Courses
      • – Conflict Management
      • – Emotional Intelligence
      • – Managing Anger Methods
      • – Preventing Workplace Violence
    • General
      • – Business Etiquette
      • – Developing Positive Assertiveness
      • – IT Technical Courses
      • – Risk Taking
    • Leadership Skills
      • – Goals and Goal Setting
      • – Leadership
      • – Leading Through Change
      • – Leadership Skills for Women: Achieving Impact as a Manager
      • – Meeting Skills for Leaders
      • – Plan Your Work
      • – Professionalism in the Office
      • – Women in Leadership
      • – Working in Teams
    • Microsoft Office
      • – Microsoft Access
      • – Microsoft Excel
      • – Microsoft Outlook
      • – Microsoft Project
      • – Microsoft Publisher
      • – Microsoft Visio
      • – Microsoft Word
      • – Microsoft PowerPoint
    • Management Courses
      • – Motivating Employees
      • – Managing Anger Methods
      • – Managing your Teams in a Remote or Virtual Environment
      • – Performance Management
      • – Stress Management
      • – Sales
      • – Time Management
    • Money Management Courses
      • – WealthyMe
      • – WealthyCouples
    • Project Management Courses
      • – Project Management Fundamentals
      • – Project Management
    • Sales and Marketing Courses
      • – Customer Service
      • – Negotiation skills
  • AI CERTs
    • AI Essential
      • AI+ Foundation
      • AI+ Everyone
      • AI+ Executive
      • AI+ Prompt Engineer Level 1
    • AI Business
      • AI+ Chief AI Officer
      • AI+ Customer Service
      • AI+ Ethics
      • AI+ Finance
      • AI+ Human Resources™
      • AI+ Legal
      • AI+ Legal Agent
      • AI+ Marketing
      • AI+ Product Manager
      • AI+ Project Manager™
      • AI+ Researcher
      • AI+ Sales
      • AI + Supply Chain
      • AI+ Writer
  • TRAINING CALENDAR
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  • CONTACT US

SKILLS PROGRAMMES

WE ARE REASSURINGLY HUMAN

We care about you and your people and pride ourselves on being authentic and purposeful in all of our engagements.

Learnership Qualifications & courses

Skills Programmes

Learnership Benefits

Skills Programme Benefits

The secret to success - Enterprise Supplier Development Solution

The Secret To Success

skills development

SKILLS PROGRAMMES

Skills programmes are short practical SETA accredited courses addressing specific needs within a company or industry. Courses may last one to four days and consist of either one or several unit standards. A learner may obtain credits towards a registered qualification through completing appropriate skills programmes. iLearn offers skills programmes that cover a variety of categories.

  • All

  • Business Administration

  • Bridging the Gap

  • Contact Centre

  • Entrepreneurship

  • Information Technology

  • Management

  • Project Management

  • Sales & Marketing

  • Training

Skills Programmes

Assist with Project Implementation

Skills Programmes

Assist with Project Planning

business admin

Business and Office Administration

business admin

Business Etiquette and Ethics

business admin

Business Writing Skills

Contact Centre

Call Management

Skills Programmes

Change Management

Skills Programmes

Client Server Networking

Skills Programmes

Close a Deal with a Customer

Skills Programmes

Communication and Numeracy

Skills Programmes

Computer Literacy

Computer Programming Principles and Fundamentals

Computer Systems and the Use of Computer Technology in Business

Computer Technology Principles and Support

Conduct Moderate Assessments In Terms Of Relevant Outcome

Conduct Outcomes-Based Assessments

Configure, Operate and Administer Server Computer and Peripherals

Create a Business Plan

Contact Centre

Customer and Sales Techniques

Contact Centre

Customer Interaction

Customer Management

Customer Sales Management

Data Communication and Networking Support

Database Access

Deal with HIV AIDS

Contact Centre

Debt Recovery

Design a LAN for Developmental Office and Enterprise Development

Develop Customer Needs and Relationships

Diversity and Conflict Management

Diversity and Conflict Management

Ethics and Knowledge Management

Ethics and Knowledge Management

Facilitate Learning Using a Variety of Methodologies

Finance and set up a new venture

Finance and set up a new venture

business admin

Frontline Reception Etiquette

Human Resources Management

Human Resources Management

Identify and Demonstrate Entrepreneurial Ideas and Opportunities

Identify and Demonstrate Entrepreneurial Ideas and Opportunities

Identify Product Features, Advantages and Benefits to the Customer

Identify Product Features, Advantages and Benefits to the Customer

Contact Centre

Implement Contact Centre Activities

Improve new venture performance

Improve new venture performance

Contact Centre

Inbound Contact Centre Skills

Introduction to Computers

Introduction to Computers

Leadership

Leadership

Leadership and Motivational Skills short course

Leadership and Motivational Skills

Manage administration and negotiate an agreement

Manage administration and negotiate an agreement

Manage Contracts And Production

Manage Contracts And Production

Manage Customer Service

Manage Customer Service

Manage Finances

Manage Finances

Manage Marketing and Sales

Manage Marketing and Sales

Manage People

Manage People

Manage Staff

Manage Staff

Marketing Customer Interaction

Marketing Customer Interaction

Marketing Ethics and Code of Conduct

Marketing Ethics and Code of Conduct

Marketing Information

Marketing Information

Marketing Resources

Marketing Resources

Marketing Strategies

Marketing Strategies

Microsoft Access

Microsoft Access

Microsoft Excel Online Skills Programme

Microsoft Excel

microsoft Outlook 2016 NQG 3 Short Course

Microsoft Outlook

Microsoft PowerPoint NQF3

Microsoft PowerPoint

Microsoft Word 2016 Short Course

Microsoft Word

Computer Technology Principles

Multimedia Computer Applications

Network, Concepts, Architecture and Standards

Network, Concepts, Architecture and Standards

New Venture Financial and Industry Aspects

New Venture Financial and Industry Aspects

Organisational Standards and Performance Monitoring

Organisational Standards and Performance Monitoring

Contact Centre

Outbound Contact Centre Skills

Participate in Project Budgeting and Risk Management

Participate in Project Budgeting and Risk Management

People Management

People Management

Performance and Coaching

Performance Management

Performance Management

business admin

Planning and Coordinating Business Meetings

Problem Solving Skills

Produce a Business Plan

Produce a Business Plan

Project Management Introduction

Project Management Introduction

Relationship Management

Relationship Management

business admin

Report Writing Skills

Research and Viability of New Venture Ideas

Research and Viability of New Venture Ideas

Results-based Management

Results-based Management

Service Excellence

Service Levels and Statistical Data

Supervise a Project Team

Supervise a Project Team

Team Performance and Safety Awareness around the Workplace

The Code of Conduct and Customer Service Standards

The Code of Conduct and Customer Service Standards

Time and Stress Management

Time Management

Time Management

Understanding Marketing

Understanding Marketing

Using the Internet

Using the Internet

Work effectively as a team member within a development project environment

Work effectively as a team member within a development project environment

Work Readiness

Work Readiness

business admin

Business and Office Administration

business admin

Business Etiquette and Ethics

business admin

Business Writing Skills

business admin

Frontline Reception Etiquette

business admin

Planning and Coordinating Business Meetings

business admin

Report Writing Skills

Skills Programmes

Computer Literacy

Work Readiness

Work Readiness

Contact Centre

Call Management

Contact Centre

Customer and Sales Techniques

Contact Centre

Customer Interaction

Contact Centre

Debt Recovery

Contact Centre

Implement Contact Centre Activities

Contact Centre

Inbound Contact Centre Skills

Contact Centre

Outbound Contact Centre Skills

Performance and Coaching

Problem Solving Skills

Service Excellence

Service Levels and Statistical Data

Team Performance and Safety Awareness around the Workplace

Time and Stress Management

Create a Business Plan

Deal with HIV AIDS

Finance and set up a new venture

Finance and set up a new venture

Identify and Demonstrate Entrepreneurial Ideas and Opportunities

Identify and Demonstrate Entrepreneurial Ideas and Opportunities

Improve new venture performance

Improve new venture performance

Manage administration and negotiate an agreement

Manage administration and negotiate an agreement

Manage Contracts And Production

Manage Contracts And Production

Manage Customer Service

Manage Customer Service

Manage Finances

Manage Finances

Manage Marketing and Sales

Manage Marketing and Sales

Manage People

Manage People

Manage Staff

Manage Staff

New Venture Financial and Industry Aspects

New Venture Financial and Industry Aspects

Produce a Business Plan

Produce a Business Plan

Research and Viability of New Venture Ideas

Research and Viability of New Venture Ideas

Understanding Marketing

Understanding Marketing

Skills Programmes

Client Server Networking

Computer Programming Principles and Fundamentals

Computer Systems and the Use of Computer Technology in Business

Computer Technology Principles and Support

Configure, Operate and Administer Server Computer and Peripherals

Data Communication and Networking Support

Database Access

Design a LAN for Developmental Office and Enterprise Development

Introduction to Computers

Introduction to Computers

Microsoft Access

Microsoft Access

Microsoft Excel Online Skills Programme

Microsoft Excel

microsoft Outlook 2016 NQG 3 Short Course

Microsoft Outlook

Microsoft PowerPoint NQF3

Microsoft PowerPoint

Microsoft Word 2016 Short Course

Microsoft Word

Computer Technology Principles

Multimedia Computer Applications

Network, Concepts, Architecture and Standards

Network, Concepts, Architecture and Standards

Using the Internet

Using the Internet

Work effectively as a team member within a development project environment

Work effectively as a team member within a development project environment

Skills Programmes

Change Management

Diversity and Conflict Management

Diversity and Conflict Management

Ethics and Knowledge Management

Ethics and Knowledge Management

Human Resources Management

Human Resources Management

Leadership

Leadership

Leadership and Motivational Skills short course

Leadership and Motivational Skills

Organisational Standards and Performance Monitoring

Organisational Standards and Performance Monitoring

People Management

People Management

Performance Management

Performance Management

Relationship Management

Relationship Management

Results-based Management

Results-based Management

The Code of Conduct and Customer Service Standards

The Code of Conduct and Customer Service Standards

Time Management

Time Management

Skills Programmes

Assist with Project Implementation

Skills Programmes

Assist with Project Planning

Participate in Project Budgeting and Risk Management

Participate in Project Budgeting and Risk Management

Project Management Introduction

Project Management Introduction

Supervise a Project Team

Supervise a Project Team

Skills Programmes

Close a Deal with a Customer

Customer Management

Customer Sales Management

Develop Customer Needs and Relationships

Identify Product Features, Advantages and Benefits to the Customer

Identify Product Features, Advantages and Benefits to the Customer

Marketing Customer Interaction

Marketing Customer Interaction

Marketing Ethics and Code of Conduct

Marketing Ethics and Code of Conduct

Marketing Information

Marketing Information

Marketing Resources

Marketing Resources

Marketing Strategies

Marketing Strategies

Relationship Management

Relationship Management

Conduct Moderate Assessments In Terms Of Relevant Outcome

Conduct Outcomes-Based Assessments

Facilitate Learning Using a Variety of Methodologies

SKILLS PROGRAMME BENEFITS

Skills Programme Short Course Benefits

THE SECRET TO SUCCESS

Skills programmes are an easy and effective way to upskill your people. These programmes enable them to apply their new knowledge in your workplace immediately.

Success requires:

business admin
Success Requires effective engagement
Success Requires practical application
Call Now for Support

Key factors:

The Secret to Success

About Us

iLearn is a national learning solutions company that works together with forward-thinking companies to grow their people and their business. We specialise in digital and accredited learning programmes that create continuous and purposeful learning environments within organisations.

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