Preventing Workplace Violence

Duration

6 Hours.

Delivery Method

Training times can be arranged according to your date and times requirements, delivered virtually or on-site at your premises by one of our professional facilitators. Alternatively, you can join a virtual public course by clicking on the Register Now button.

Who Should Attend

The course is recommended for candidates that wants to learn how to recognize and prevent any form of workplace violence.

Prerequisites

This course is designed for the student who has little or no experience.

Course Content

Section 1: Understanding Violence In The Workplace

• Definition of Workplace Violence
• Facts About Workplace Violence
• Factors Linked with Increased Workplace Violence
• Identifying Potentially Violent Employees
• Is Your Organization Prepared?

Section 2: Violence Prevention Strategies

• Preventing Critical Incidents is Crucial
• The Elements of Prevention
• Assemble a Crisis Management Team
• Mobilize Professional Advisors
• Create a Crisis Management Plan
• Establish a Violence-Protection Policy
• Know Your Employment Laws
• Use Proper Employee-Selection Techniques
• Recognize Signs of Trouble
• Provide Coaching or Counseling
• Take Disciplinary Action

Section 3: Crisis Management

• Recognize and Mobilize
• What to Do During a Crisis
• Ten Pitfalls to Avoid During a Critical Incident
• Tips on Nonverbal Communication
• Helping Employees Get Through the Trauma
• What to Do After a Critical Incident

Section 4: Case Studies

• Test Your Knowledge

Section 5: Resource Appendix

• Know Your Resources

The Secret to Success

Short courses are an easy and effective way to upskill your people. This enables them to apply their new knowledge in your workplace immediately.

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