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SALES AND MARKETING SHORT COURSES

Negotiation skills

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Course Overview Duration Who Should Attend Prerequisites Course Content The Secret To Success
Course Overview
Course Overview

Upon successful completion of this course, students will be able to:

  • Prepare to negotiate in a business environment.
  • Initiate negotiations and follow through on their results.
  • Negotiate with your partner.
  • Follow through on a completed business negotiation.
  • Negotiate in unique business circumstances.
Duration
Duration

12 Hours. Training times can be arranged according to your date and times requirements, delivered on-site at your premises.

Who Should Attend
Who Should Attend

Business professionals who may or may not be in a supervisory position and who want to learn the art of negotiating.

Prerequisites
Prerequisites

There are no prerequisite skills for this course, however, you might be interested in the following related courses: Communication Skills, Business Presentations, and Business Writing Skills.

Course Content
Course Content

1. Preparing to Negotiate

  • Establish a successful mindset
  • Research the other party
  • Determine the value of the item being negotiated
  • Determine where you'd like negotiations to take place
  • Establish your best- and worst-acceptable outcomes
  • Research your best alternative to a negotiated agreement (BATNA)

2. Initiating Negotiation: Establishing the Ground Rules

  • Establish rapport
  • Establishing your status
  • Choose the communication method for negotiation
  • Establish the rules of engagement
  • Set a timeline
  • Establish how negotiation results will be communicated and implemented

3. Negotiating

  • Encourage the other party to issue the first proposal
  • Make the first proposal
  • Counter the offer or proposal
  • Accept an offer or abort negotiations
  • Work through an impasse

4. Following Through

  • Evaluate the success of the negotiation
  • Follow up on the relationship

5. Negotiating in Special Circumstances

  • Cross-cultural negotiation
  • Cross-generational negotiation
  • Negotiation with supervisors and subordinates
The Secret To Success
The Secret to Success

Short courses are an easy and effective way to upskill your people. This enables them to apply their new knowledge in your workplace immediately.

Knowing the learning and development needs
Choosing the right content and level
Matching a trainer to your company culture
Obtaining feedback at relevant intervals
Register Now
Short Courses

Business Skills

Developing Positive Assertiveness

CBP - Business Etiquette

CBP - Conflict Management

CBP - Dynamic Decision Making

Emotional Intelligence

Interpersonal Skills

Time Management

Telephone Courtesy and Customer Services

Communications

Business Communication

Business Writing Skills

English Grammar for Business

Presentation Skills

Leadership

CBP - Leadership

CBP - Leading Through Change

Management

CBP – Business Management

CBP – Motivating Employees To Be Their Best

CBP – Secrets to Management Success

Performance Management

Finance for Non-financial Managers

Managing your Teams in a Remote or Virtual Environment

Microsoft Office

Word 2016 - Beginner

Word 2016 - Intermediate

Word 2016 - Advanced

Excel 2016 - Beginner

Excel 2016 - Intermediate

Excel 2016 - Advanced

PowerPoint 2016 - Beginner

PowerPoint 2016 - Intermediate

Outlook 2016 - Beginner

Outlook 2016 - Intermediate

Access 2016 - Beginner

Access 2016 - Intermediate

Access 2016 - Advanced

Publisher 2016

Visio 2016 - Beginner

Visio 2016 - Intermediate

Project 2016 - Beginner

Project 2016 - Intermediate

Project Management

CBP - Project Management

Project Management Fundamentals

Project 2016 - Beginner

Project 2016 - Intermediate

Sales and Marketing

Customer Service

Negotiation skills

Sales

SHORT COURSE BENEFITS

Short Course benefits

RELATED COURSES

Sales

Customer Service

About Us

iLearn is a national learning solutions company that works together with forward-thinking companies to grow their people and their business. We specialise in digital and accredited learning programmes that create continuous and purposeful learning environments within organisations.

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