Business Etiquette and Ethics

Duration

This programme is run over 4 days.

Prerequisites

Learners should be competent in Communication and Mathematical Literacy at NQF Level 3.

Unit Standards

Demonstrate an Understanding of a Selected Business Environment NQF 4
(10 credits)
(14357)

Learning outcomes:

• Explain the structure and roles of different types of organisations within their own industry in SA.
• Demonstrate an understanding of the concept of a market as applied to a selected business sector.
• Identify and describe the role of professional bodies in a selected business sector.
• Discuss the market position of a selected organization in the relevant sub-sector.

Function in a Business Environment NQF 3 (4 credits)
(7785)

Learning outcomes:

• Develop a strategy for maintaining office equipment in accordance with organisational requirements.
• Complete the work for which you are responsible in accordance with organisational procedures, requirements and priorities.

Maintain a Secure Working Environment NQF 3
(1 credit)
(7796)

Learning outcomes:

• Describe and maintain a secure environment by following the security procedure in accordance with organisational requirements.
• Secure customer, staff and storage areas from unauthorized access in accordance with organisational requirements.